This Privacy Policy describes how Southeastern ProRodeo’s (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website southeasternprorodeos.org, use our services, or interact with us.
1. Information We Collect
1.1 Personal Information You Provide
When you use our services, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, billing address, and shipping address.
- Payment Information: Credit card details, billing information, and transaction history. Note that full payment information is processed by our secure payment processors and not stored directly on our systems.
- Account Information: If you create an account, we collect your username, password, preferences, and purchase history.
- Communication Information: Records of your interactions with us, including customer service communications, questions, comments, or concerns you may raise.
- Event Preferences: Information about your rodeo interests, preferred seating, and package preferences.
1.2 Information Automatically Collected
When you visit our website, we automatically collect certain information through cookies and similar technologies, including:
- Usage Information: Pages visited, time spent on our website, links clicked, and actions taken.
- Device Information: IP address, browser type, operating system, device type, language preferences, and referring website.
- Location Information: General location based on your IP address.
2. How We Use Your Information
We use your personal information for the following purposes:
- Process and fulfill your orders, including delivering tickets and merchandise
- Communicate with you about your purchases, shipping, and event information
- Provide customer service and respond to your inquiries
- Verify your identity and prevent fraud
- Send you marketing communications about upcoming rodeo events and special offers (with your consent)
- Improve our website, products, and services
- Comply with legal obligations
- Protect our rights and the rights of others
3. Information Sharing and Disclosure
We may share your personal information with:
3.1 Service Providers
We share information with third-party service providers who help us operate our business, such as payment processors, shipping companies, email service providers, and customer service platforms.
3.2 Event Organizers
We may share necessary information with rodeo event organizers to facilitate your entry and participation in events.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.4 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information under certain circumstances
- Withdrawal of consent for future processing
- Opting out of marketing communications
To exercise these rights, please contact us at [email protected].
5. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]